Q&A

About the Product and Sales Inquiry

• Q

  How do I obtain a quote for a product? How do I purchase/order samples?

  A

  Please contact the nearest sales office or contact us from the Order a Product section.

• Q

  Can I place small order? What is the minimum quantity I can purchase from KDS?

  A

  Small order is available. The minimum quantity depends on each product or specification (such as application or frequency), so please contact the nearest sales office or contact us from the Order a Product section.

• Q

  Can I purchase the products for experiments and studies?

  A

  Yes. We are very happy to be of any assistance with your experiments. Please contact the nearest sales office or contact us from the Order a Product section.

• Q

  I need the products as soon as possible, what is the quickest way to purchase?

  A

  We will follow up with your inquiry as soon as possible. Please contact the nearest sales office or contact us from the Order a Product section.

• Q

  What is the lead time for a product?

  A

  The lead time depends on each product and specification (such as application or frequency). For details, please contact the nearest sales office or contact us from the Order a Product section.

• Q

  Is there a distributor in my country?

  A

  Yes, we have distributor/sales representative in each region. But in some places, there aren't any. So first, please contact the nearest sales office in your region. We will give you the details of where to contact.

• Q

  I want to know if the products are Lead-free/RoHS compliant.

  A

  Click here to view the Lead free/RoHS compliant list.

• Q

  I have a technical inquiry. Where can I contact?

  A

  Please contact us from the Technical Support section.

• Q

  Are all KDS products custom-made?

  A

  Most of our products are custom-made, but it depends on each product and specification.

• Q

  Where can I get the information of discontinued products?

  A

  Please refer to the Information about "Substitution Products" section.

• Q

  Are there any differences between the products made in Japan and those in other countries?

  A

  No, there are no differences.