 |
 |
| Q:How do I obtain a quote for a product? How do I purchase/order samples? |
| Please contact the nearest sales office. |
| Q:Can I place small order? What is the minimum quantity I can purchase from KDS? |
| Small order is available. The minimum quantity depends on each product or specification (such as application or frequency), so please contact the nearest sales office. |
| Q:What is the lead time for a product? |
| The lead time depends on each product and specification (such as application or frequency). For details, please contact the nearest sales office. |
| Q:Which KDS sales office or distributor can I contact ? |
| We have sales offices located worldwide. You should contact the sales office located in your country for any inquiries as this will ensure the speediest attendance to your needs. |
| Q:What if there is no sales office located in my country? |
| Should there be no sales office located within your country, please contact the nearest sales
office in your region. |
| Q:Is there a distributor in my country? |
| Yes, we have distributor/sales representative in each region. But in some places, there aren't any. So first, please contact the nearest sales
office in your region. We will give you the details of where to contact. |
| Q:I need the products as soon as possible, what is the quickest way to purchase? |
| We will follow up with your inquiry as soon as possible. Please contact the nearest KDS sales office. |
| Q:Can you give me further details about KDS products? |
| All of our product information is online in both HTML and PDF form. Please refer to the Product Catalog section for access. Should you need more information, please contact your nearest sales representative. |
| Q:I want to know if the products are Lead-free/RoHS compliant. |
| Click here to view the Lead free/RoHS compliant list. |
| Q:How can I get a copy of your product catalog? |
| If you wish to obtain a printed copy, click here. |
| Q:I have a technical inquiry. Where can I contact? |
| Please contact us from the Technical Support section. |
| Q:Are all KDS products custom-made? |
| Most of our products are custom-made, but it depends on each product and specification. Please contact the nearest KDS sales office for details. |
| Q:What do the parts number on the products mean? |
| The meaning differs upon each product, so please contact the sales
office or your sales representative for details. |
| Q:How do you decide the parts number? |
| When we receive a request for a sample, we put in a temporary number as a sample code. After the conclusive specification is decided, we put in an official parts number. |
| Q:Where can I get the information of discontinued products? |
| Please refer to the discontinued products section. |
| Q:Are there any differences between the products made in Japan and those in other countries? |
| No, there are no differences. |
| Q:Can I purchase the products for experiments and studies? |
| Yes. We are very happy to be of any assistance with your experiments. Please contact the nearest KDS sales office. |
| Q:Can I search the product's production place on the website? |
| We are sorry for the inconvenience, but the information is not available on the website. Some products are made in various plants. Please contact the nearest sales office for details. |
|
